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Displayed Shipping Cost is estimate here. Final costs will be calculated at Checkout for actual Shipping Address.
Haltech Usage Policy:
In many states, it is unlawful to tamper with your vehicle's emissions equipment. Haltech products are designed and sold for sanctioned off-road/competition non-emissions controlled vehicles only and may never be used on a public road or highway. Using Haltech products for street/road use on public roads or highways is prohibited by law unless a specific regulatory exemption exists (more information can be found on the SEMA Action Network website www.semasan.com/emissions for state by state details in the USA). It is the responsibility of the installer and/or user of this product to ensure compliance with all applicable local and federal laws and regulations. Please check with your local vehicle authority before purchasing, using or installing any Haltech product.

Product Repairs

Note: Please login if you have an account, or create one and use "Product Repairs/Returns" forms there.

Conditions of Repair

Conditions of Repair
  • All ECU returns must be accompanied by a Haltech Return Information Form. Any Haltech product received without this form fully completed and signed, will NOT be inspected and will be returned to the customer at their expense.
  • Please note: Unfortunately Interceptors and all ECUs prior to F10X/E6X are no longer able to be bench tested or repaired.
Prepaid Repair Charges:
  • The fixed bench testing service charge for an Elite or Platinum ECU is USD $75 and F10X, E6X, E8, E11v2 is USD $145 even if no fault can be found. This service charge covers handling costs and a thorough and full factory re-test of the returned unit.
  • The minimum repair charge for an Elite or Platinum ECU is USD $175 and F10X, E6X, E8, E11v2 is USD $275 USD. The final price of the product repair will depend on both the time taken to repair the unit and the cost of materials.
  • Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original one year warranty, depending upon which is longer.
  • Return freight charges will be additional to the bench testing / repair charges
Warranty Repairs:
  • All repairs that are deemed to be covered under warranty will be repaired without charge. The product must be installed and operated according to the conditions of the Limited Warranty* in order for the product to be covered under warranty. Products found to be damaged due to misuse will not be covered and normal repair charges will apply.
  • Return to customer freight charges will be covered by Haltech if the unit is repaired under warranty.
  • Proof of purchase in the form of a bill of sale or receipted invoice, which indicates that the product is within warranty period must be presented to obtain warranty service
Note:
  • Please mark returns as "Return to Manufacture for Repair". All customs / duties charges due to incorrectly declared returns will be charged in addition to the repair cost.
  • All product returns must be sent via a freight method with adequate tracking and proof of delivery services. Haltech will not be held responsible for any product returns lost during transit.
  • Once your Haltech product has been repaired, Haltech will contact you using the information provided in this document. In the event that contact cannot be made or payment is not received by Haltech within the 12 month period following the completion of the repair, your Haltech product will be disposed of.
  • *Details of Haltech Limited Warranty are available in your product Quick Start Guide or on the Haltech Website at www.haltech.com